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Welcome to the NEW Change Management Toolbook!

The Change Management Toolbook is a premium resource for all change management related information, a place to network with other change practitioners (over 17,200 registered users), tap into and contribute to a growing resource base , and market your products and services.

Community Networking

In the Community Networking part, you can create an online presence and share your ideas with the world’s largest network of change practitioners, create a community of practice for your country or region, request the creation of any other change-related group and much more.

If you already have a blog of your own, it may be a good idea to copy and paste a summary or the first lines of your existing blog into your blog on this site, in order to increase traffic to your own blog.

Why don't you write your first blog, or start posting in the forum right away?

Community Resources

Pay a visit to the online Community Resources which our editorial team constantly updates for you - here you will also find the original Change Management Toolbook texts, hundreds of book reviews, tools for managing change and a lot of other useful stuff.

Marketing Platform

Finally, you can benefit from the 200,000 plus page views that this site typically gets per month - establish a Marketing Platform for your change management related products (tools, events, books, etc.) and services (recruitment, consulting, training, etc.).
Of course you can establish significant (and free!) exposure on this site by setting up your own presence in the Community Networking part, but we can advise you on the best strategies and help you to get the level of exposure you want. Please get in touch with our sales team to explore this at no obligation

Articles and Blogs

What's your Favourite Bias? (And is it Subverting your Planning Process?)
By Holly G. Green

As business leaders, we like to think of ourselves as thoughtful, rational creatures that carefully weigh all the evidence and then make logical, informed decisions.

If only it were that simple.

Far too often, our “rational” decision-making processes fall victim to our own preconceived notions about how the world should work, as well as a myriad of largely unconscious behavior patterns.

For years I’ve been talking about how our “thought bubbles” -- the attitudes, beliefs and assumptions through which we view the world -- negatively impact the planning process. But thought bubbles aren’t the only human trait to impact our leadership abilities. We also have a bundle of behavioral biases to deal with. Read more...

The Myth of Unprecedented Change
by Torsten Bernewitz

According to conventional wisdom the world is changing at an ever faster rate, organizations must adapt to this change in order to survive, and management’s prime responsibility is to avoid impending doom by making these changes happen.

Just about any book on management written since the seventies (and possibly before, I didn’t check) asserts this orthodoxy - usually somewhere near page one - providing convenient context and suitable concern to compel the reader to digest the rest of the oeuvre (which they presumably ignore at their peril).

All Aboard!

By Ivan Overton

We often use the metaphor of stakeholders “being on board”. However, how communication is managed on large projects may not always lead to this outcome.

If you want all of your stakeholders to come on board, your train must depart from where the stakeholders are. This seems so obvious, yet it is one of the most common mistakes made in change projects. We all approach life from within our own perspective – each of us have a unique set of knowledge, assumptions, beliefs, values, habits, norms, personality traits, perceptions, fears, hopes, quirks, strengths and weaknesses. Perspectives can differ so greatly that it can be extremely difficult (or even sometimes virtually impossible) for us to understand the perspectives that others have. Read More...

Change Models (1) The 4D Cycle of Appreciative Inquiry
By Holger Nauheimer

With this article, I start a series about change models (which has originally been published on the Change Management Blog).

The 4-D Model is based on Appreciative Inquiry (AI) which is a larger framework for human or organizational change. Like AI itself, it is based on a shift in paradigms on human interaction. The core can be captured in the idea that we create the world as we describe it. If many people in an organization think that this is a torture chamber, they will feel physical pain when they enter the door of this organization. If the same people think this is a great place to work, it will be.

New and Noteworthy

Change Management Wiki: Our new Change Management Wiki is up and running! Our aim is to create an ever growing public knowledge base geared towards sharing valuable change management related information with the rest of the community. Please support us in expanding this valuable online resource. Registered users can contribute to the wiki right away.

Event Calendar:
Our event calendar is a handy place to find upcoming change management related training events, seminars, workshops etc.

Group Events: Did you know that groups can have their own events? Group Owners can create their own events, and choose to set the event visibility to Group level (visible to group members only) or Site level (visible to everyone).

Private Events: All registered users have the ability to set up their own private events (visible to you only). If you would like your private event to be available to all users, simply send an email to together with your event information, and we will make your event available to all users, provided that the event in question is related to change management in some way.

Get Organized: Our event calendar can be downloaded and imported into your calendar application of choice (Outlook, Thunderbird etc.), using the iCal export feature.

Upcoming Events: Upcoming events are displayed in the "Upcoming Events" block on the home page. You can specify how far in advance, and how many events to display in this block, by going to the event calendar, and clicking on the "Preferences" button.

User Profiles: Our User Profiles is a new and powerful feature on this website, allowing you to network and build relations with other members of our ever growing change management community.

Your user profile is your face to the world, so be sure to update it regularly. List as much information about yourself as you like. Make use of the "professional interest" tags to list all of your interests. Clicking on any of these tags will show you other users that have the same interests that you have. See a tag on someone else profile that you think applies to you? simply click on the tag and add it to your existing list of interests.

Your user profile can also act as a handy "launch pad" to the many other features on this website. From your user profile, you can easily access all your previous blog post, forum discussions, or any of the community resources that you have subscribed to, be it groups, tools or training courses.

There are many ways to get to your user profile. From the home page you can click on "My Profile" in the Main Menu, or by clicking on your name, wherever you see it appear on this website.

Browse other user's profiles by clicking on the "People" link in the Main Menu, or by clicking on any particular user's name, wherever it appears, be it in a forum discussion, a blog post ,or in the online users block, or see what other users are using the same community resource, by clicking on the "Participants" links.

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